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Privacy Policy

Introduction

Here we refer www.bhagyamitra.com to the company website. The company refers to Avichal Srishtisutra Infotainment Private Limited having its registered office at 209,2nd Floor, JS arcade, Above PNB, Hoshiyarpur Sector 51, Noida , UP , IN 201301. We are committed to the privacy of users. Our Privacy Policy is our main objective to protect the rights of the users of the website.

We inform that these policies are subject to change from time to time. By using this website you abide by the terms and conditions of this website. If you are not satisfied with our Privacy Policy and Terms, please do not use this website.

General Information:-
As per the nature of the website, we collect the details of the users such as their name, contact details, birth details etc. which is used for the purpose of the website and the users.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.

The predictions made by our expert astrologers are based on their efficiency and the information provided by the users. Our experts analyze and inform the users according to their ability. The website or the concerned astrologer is not responsible for any prediction, analysis and advice if the purpose of any person is not fulfilled.

We are committed to the quality of the gems, handicrafts and other products available on our website, but the user can purchase them according to his discretion.

Users may have to register on the website for full use of the website. Personal identification information such as name, contact details, address, gender, age, date of birth, time of birth, etc. may be captured at the time of registration, which may also be stored in the user's profile. They can be used in any type of service related to that user.

For any service or purchase of product, the user is provided with the gateway of our third party payment facility. Which ensure the security of the information such as debit card, credit card etc. Care has been taken regarding the personal information of the user on this website.

•Website can also collect but not limited to URL (Uniform Resource Locator) of the previous website visited by the User before visiting this website or the URL of the website the User visits after visiting this Website. • Internet service provider / IP Address / Telecom service provider. • Type of Browser used for accessing the website. • Geographical Location

These information are collected to ensure fixing connection problems, user’s demographic information , website visiting frequency etc.

Security :-
We have maintained high degree of security over the website. The website is integrated with SSL certificate that ensures secured online payment infrastructure. The website motivates users to not share any highly confidential details like CVV number, Adhar based OTP etc. to anyone in the name of Bhagyamitra.com .

We do not take or store any such information. The website will not be responsible for any such sharing of confidential information in any extent. We request users to ensure secured web environment / internet connectivity while making online payments. We will not be responsible for any communication between our users and third party websites. If you find any link of a third party website over this website for any purpose like information sharing or advertisement. You need to act as per your wisdom. We will not be held responsible for making a purchase or taking services from any third party websites.

If you are under the age of 13 years , please do not use this website. The website, Its owners ,employees , third party associates , experts, vendors will not share personal/confidential information of a user in any way to anyone / to any company/ to any third party agency except below circumstances :- 1> To protect and defend the rights or property of the website. 2> If website feels any threat to any user. If website thinks to do so in the safety of public or life of an individual. 3> If the information needs to be shared for any investigation to the investigative agencies as per law, Court summons , judicial proceedings etc. The website follows Information Technology Act 2000 and for any queries / feedback or complaint regarding the above policies or any discrepancies experienced over the website, our grievance redressal sale can be contacted by writing an email to care@bhagyamitra.com

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at  info@bhagyamitra.com  or mailing us at: AVICHAL SRISHTISUTRA INFOTAINMENT PVT LTD, 209,2ND FLOOR, JS ARCADE, ABOVE PNB, HOSHIYARPUR, SEC-51, NOIDA UP-201301

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [info@bhagyamitra.com or by mail at AVICHAL SRISHTISUTRA INFOTAINMENT PVT LTD, 209,2ND FLOOR, JS ARCADE, ABOVE PNB, HOSHIYARPUR, SEC-51, NOIDA UP-201301


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